

For the last few years I dedicated much of my free time to research, prototyping and creating content. And making it freely available…the sense of community, the astute & constructive feedback and general response have been immense. Ranging from small start-ups to established consulting houses.
Send me a note on mail@cobusgreyling.me! 🙂
“The master in the art of living makes little distinction between his work and his play, his labor and his leisure, his mind and his body, his information and his recreation, his love and his religion. He hardly knows which is which. He simply pursues his vision of excellence at whatever he does, leaving others to decide whether he is working or playing. To him he’s always doing both. ”
― James A. Michener
Analysis Of The Gartner Chatbot Deployment Guide
The Gartner Chatbot Deployment Guide provides practical insight into the state of play of chatbot implementations. And what measures can ...
Aug 18, 2022 / Read More
Conversation & Document Summarisation Have Been Added To Microsoft Cognitive Services
On 24 May 2022 Microsoft introduced summarisation redaction for conversations and documents.
Aug 16, 2022 / Read More
Lessons I Learnt From Launching A Voicebot
Voicebots are much harder to implement than a chatbot, this is due to a few reasons.
Aug 15, 2022 / Read More
Microsoft Is Going Global With Speech Enablement
There seems to be renewed focus on voicebots which are not associated with a dedicated device like Alexa, Google Home, etc. There is a ne...
Aug 12, 2022 / Read More
Will 80% Of Customer Service Organisations Migrate To Messaging?
Gartner is predicting three significant customer service shifts by 2025:
Aug 10, 2022 / Read More
Meta AI’s Blender Bot 3.0 Is An Open Source Chatbot With Long-Term Memory & Internet Search
Before diving into Blender Bot Version 3, there is a concept I would like us to explore. There is an emergence of Large Language Models (...
Aug 10, 2022 / Read More
What Is KI-NLP And How Can It Be Used For Conversational AI?
Before diving into KI-NLP, I would like to consider an idea. The idea that NLU has always been central to chatbot development frameworks,...
Aug 05, 2022 / Read More
Different Approaches To Automation Of Dialog Flow Development
Most areas of chatbot development have seen focus on what elements of the development process can be automated. Automation has touched ar...
Aug 04, 2022 / Read More
What Is GODEL (Large-Scale Pre-Training for Goal-Directed Dialog)?
A key element of Large Language Models is generation. Generation can take various forms, depending on the casting used for few shot learn...
Aug 03, 2022 / Read More
Using DialoGPT For Conversational Response Generation
Even The Gartner® Critical Capabilities for Enterprise Conversational AI Platforms Assessment focussed on 14 critical capabilities and th...
Aug 01, 2022 / Read More