A Mixed Modality Approach To Chatbots

A Mixed Modality Approach To Chatbots Often Users Want Unstructured Input But Highly Structured Output Introduction “The Medium Is The Message” ~ Marshall McLuhan A modality is a particular way of doing or experiencing something. That something can be a chatbot, voicebot or conversational interface. The modality can be voice or text…the modality can also be graphic, visual … Continue reading A Mixed Modality Approach To Chatbots