Chatbots: When To Use NLP & When To Use NLU Improve Chatbot NLU Resilience By Adding An Initial High-Pass NLP Layer Introduction Generally conversational resilience is lacking in most chatbot interfaces… This lack of resilience is exacerbated by multiple language environments. Language detection is a technology which is generally available. Detection is even available for … Continue reading Chatbots: When To Use NLP & When To Use NLU