For the last few years I dedicated much of my free time to research, prototyping and creating content. And making it freely available…the sense of community, the astute & constructive feedback and general response have been immense. Ranging from small start-ups to established consulting houses.
Send me a note on firstname.lastname@example.org! 🙂
My latest Medium Posts:
The Cobus Quadrant™ Of Conversation Design Capabilities
Most Conversational AI platforms support two main types of capabilities:
Sep 27, 2022 / Read More
Gartner Predicts In Five Years Chatbots Will Be The Primary Customer Service Channel
According to Gartner, chatbots will be the primary customer service channel within five years…but it needs to be emphasised, only for 25%...
Sep 23, 2022 / Read More
Recently Yellow.ai Announced DynamicNLP For Chatbot Development
I ‘m a deeply curious person, so when I see new technology like DynamicNLP that seems to solve previous problems with a novel approach, I...
Sep 22, 2022 / Read More
Amazon Lex V2 Now Has A Visual Conversation Builder!
Please follow me on LinkedIn for updates on Conversational AI and more. 🙂
Sep 21, 2022 / Read More
Current Approaches To Chatbot QnA & The Microsoft Approach
Please follow me on LinkedIn for updates on Conversational AI Research. 🙂
Sep 16, 2022 / Read More
These Are The Contact Centre AI (CCAI) Use-Cases & Microsoft Is Doubling-Down On It
There are a few elements which are aligning currently with regards to Conversational AI and Contact Centre AI…
Sep 14, 2022 / Read More
Microsoft Cognitive Services Can Now Detect & Redact PII In Conversations
Get an email whenever Cobus Greyling publishes.
Sep 13, 2022 / Read More
Why I Am Joining HumanFirst
During the last six months I have received numerous career opportunities from exceptional organisations, for which I’m immensely grateful...
Sep 09, 2022 / Read More
Exciting Conversational AI Trends & Areas Of Development
All of the commercial LLMs have playgrounds where models can be selected and functionality tested. There are options for fine-tuning but ...
Sep 08, 2022 / Read More
“The master in the art of living makes little distinction between his work and his play, his labor and his leisure, his mind and his body, his information and his recreation, his love and his religion. He hardly knows which is which. He simply pursues his vision of excellence at whatever he does, leaving others to decide whether he is working or playing. To him he’s always doing both. ”
― James A. Michener